Smartphones Brands Comparison:Reliability and Service Survey.

 In Gadgets, Reviews, Techie-News

Apple’s iPhone and Verizon’s wireless service are the favorites of respondents in this year’s survey.

PCWorld polled its knowledgeable readers to see which smartphone companies are providing the best tech support and service. The results of their latest exclusive survey of 79,000 tech aficionados reveal some welcome improvements and some familiar shortcomings.

The two charts below summarize their survey’s findings on smartphone reliability by brand, wireless carriers’ customer service, smartphone ease of use by brand, and satisfaction with wireless network service. For more about the survey methodology, see “The Tech Brands You Can Trust .”

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Showing 3 comments
  • Gloson

    Thanks for sharing Sarvanshu! Great info! It’s interesting to know about these Smartphones. Next time I’ll use an iPhone and Verizon 🙂 .


  • Bligbook

    this stats is looking nice….apple is dominating it seems like…..

  • Smartphone

    It’s no surprise to see Apple takes the stakes with usability. They’re clean and sleek. I’m curious if their 2nd place rank for reliability has something to do with the dissatisfaction of the AT&T network, I’m thinking yes. Appreciate the info.

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